Title VI Policy

In order to comply with 49 CFR Section 21.9(d), Metro Ride shall provide information to the public regarding Title VI obligations and will apprise members of the public of the protections against discrimination afforded to them by Title VI Regulations.

Metro Ride will ensure that all programs, policies, and activities comply with the Department of Transportation’s (DOT) Title VI regulations. Metro Ride is committed to creating and maintaining a public transportation system that is free of all forms of discrimination. We will take all appropriate preventive, corrective and disciplinary action necessary to stop actions that violate this policy or the rights and privileges it is designed to protect.

Persons who wish to make a complaint regarding violations of this policy should contact Metro Ride at (715) 842-9287, TDD (715) 843-6827 or via email at metroride@ci.wausau.wi.us.

Environmental Justice Policy

As a recipient of Federal funding, Metro Ride must ensure that no person shall, on the basis of race, color, or national origin, be excluded from participating in, or denied the benefits of, or be subject to discrimination by, Metro Ride transit services. This policy is designed to ensure that federally supported transit services and related benefits are distributed in an equitable manner. For more information, please refer to the Metro Ride Environmental Justice Policy.

 

Civil Rights Complaint Procedures

Metro Ride has developed Civil Rights complaint procedures to provide guidance in dealing with complaints regarding Disadvantaged Business Enterprise (DBE), Equal Employment Opportunity (EEO), and Title VI. For further information see Civil Rights Complaint Procedures.