Wausau Police Department

"Customer Survey"

The Wausau Police Department would like to do a better job of serving you and others. Since you recently had contact with us, we are asking for your help.
Please take a few moments to fill out this questionnaire regarding your last contact with us. Your feedback will be of great assistance to us in our effort to make continuous improvement in the quality of our services.

Based on your most recent contact, please rate the following areas:

	Excellent	Good	Fair	Poor	Very Poor
Concern
Helpfulness
Knowledge
Fairness
Solving the Problem
Putting you at Ease
Professional Conduct
Response Time
Quality of Service

What was the nature of your most recent contact?

I called the Department to report an incident.

I was the victim of a crime.

I was a witness to a crime or incident.

I was involved in a motor vehicle accident.

I requested information from your Department.

I was arrested.

I was issued a citation.

I was contacted about a problem or disturbance.

Other

How many contacts have you had with the Wausau Police in the past year?

One

Two

Three or More

Please identify three main police-related problems in your neighborhood:

1.
2.
3.

How can we improve the quality of our service in the future?

Explain:
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Please complete the following:

Case # (If known)

I am:

My race is:

My age is:

I earn:

I live in:

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